Display which technician is currently connected to an unattended computer in a team account

When i choose the unattended session i saw a expert use a session but i want to know wich expert it is. Sometimes i need to contact an expert which is using a unattended session to know when is go...

Administration

Unattended Support

Ken Jackson

New Member

9 years ago

This reply was created from a merged topic originally titled how can I identify which tech has a customer "in session" ?.

how can I identify which tech has a customer "in session" ? I can create a report to show past sessions, but can't seem to find how to report current sessions.
Our tech's are geographically spread, and It's time consuming asking each in turn if they are working on a specific customer.