Thank you for contacting GetGo Customer Care.
I apologize for the delay in response as we were experiencing high support volume.
Were you able to receive assistance regarding your support request?
I am afraid to say that this is currently not a feature we have for GoToAssist Remote Support. However, I would be happy to put in a product enhancement request on your behalf.
I do apologize for the inconvenience as this would be a very helpful and convenient tool.
If you have any additional questions or need further clarification regarding this matter, please feel free to reply directly or visit us at our Support Center at help.citrix.com/support. Our Support Centers include Self Help files and our Customer Care Contact Information.
Please NOTE: My office hours are 8:00AM-5:00PM M-F PDT. If you reach me outside these hours I will not be able to respond. If this is an emergency, please contact us by going here: http://help.citrix.com/contactus-c
Best Regards,
John Yi | Customer Care Support Coordinator
