Sylvain FOURNES's avatar
Sylvain FOURNES
New Member
9 years ago
Status:
New

Display which technician is currently connected to an unattended computer in a team account

When i choose the unattended session i saw a expert use a session but i want to know wich expert it is. Sometimes i need to contact an expert which is using a unattended session to know when is go...
Administration
Unattended Support
Ken Jackson's avatar
Ken Jackson
New Member
9 years ago
E-mail just received :

I hope you are having a great day. I wanted to update you on the product enhancement request we discussed yesterday.

The current situation I was able to receive from our developers can be seen below:

"Right now we're focusing on getting the next-gen platform done for November, but once we have that then adding such features will be much easier."

Unfortunately, there is no ETA. However, there has been a lot of attention toward this product enhancement request and will most likely be added after November.