I am wondering if it is possible to have the details over every remote session emailed to me with GotoAssist Remote Support. When I look at the portal I can manually export this information, and download a video of the session. However I don't see anywhere where I could have either a daily summary report - or a remote of the details of each session - emailed to me automatically. You know how it is - if it isn't automatic, it doesn't get done!
- Hi Andrew,
At this time there is not a way to automate the Remote Support connection reports via email. I've made this post into an 'Idea' for future enhancement considerations.
- Great thanks for the reply! I'm guessing that the feature might be missing because of the type of product this is - likely the corporate version would have that feature. Ok - looking forward to this being worked into future versions!
