If I have a conversation with a customer over chat, then I would like to be able to send them the Chat via email. Or give them, or myself, the ability to save it locally even after I end the session....
I already use the Session Notes for other things.
And that is just one more thing I would have to remember to do before the session is ended.
Looks like others have wanted it going on 2 years now. Do any of our ideas get back to the developers?
I would think appending the chat log into the Session Notes automatically would be a great addition.
And that is just one more thing I would have to remember to do before the session is ended.
Looks like others have wanted it going on 2 years now. Do any of our ideas get back to the developers?
I would think appending the chat log into the Session Notes automatically would be a great addition.