Virginie
29 days agoActive Contributor
Status:
Reviewed By Moderator
Disable option to leave a message when...
Hi,
We are preparing a plan in case we have a large amount of phone calls where:
- We transfer the phone number directly to Extension 0
- It rings the various phone numbers we have listed, indefinitely
I want to select “Before being forwarded, let the caller hear: your transfer greeting”. I tested it and it works fine, but then an automatic voice says people can leave a voicemail by pressing STAR.
Is there a way to disable the option for people to leave a voicemail when we transfer the call directly to an extension?
Thank you.