Hi @etb thanks for working with me as well!
From what I've learned so far a graphics card or codec won't apply, Screen Blanking is dependent on the Windows OS, which could be contributing to why it's resource intensive.
We are checking with the product team for their input. I will update the thread when I learn more.
Hi @KateG ,
May I ask if you ever heard back from the product team about this?
(We are more and more in the market for new computers, so I'd like to optimize as much as possible. I didn't want to follow up earlier, because I know there were a couple instances of bigger deals in the past ~6 weeks.)
Hi @etb nice to hear back from you.
I posed your question to the team and the answer I received is currently, neither the host nor the client application uses hardware acceleration.
I hope this helps, if you have any other questions, let me know.