Licensing Users?

[jdbush]

I see in "pricing" it breaks out per number of computers managed. Is there also limit or cost to users/techs that would remote to machines? Case being  I have about 10 users that need to remote to a single machine on-site occasionally.

Appreciate any info...trying to break free from Teamviewer and their concurrent user licensing.

Jason

[KateG]

Hi @jdbush welcome to the Community, 

There is no limit to the amount of users, as you noted costs are associated with the number of computers. 

The only thing to keep in mind when using the service is that only one user can be in session at a time per machine, if someone is already in session and someone tries to access the same machine, they could be kicked out. 

Hope this helps.

[jdbush]

That is just one user to one device correct? Multiple users can be on different machines at the same time?

[KateG · Accepted solution]

@jdbush correct, one user to one device, multiple users can be on different machines. I updated my post. 

[jdbush]

Thanks for all the info! Appreciate you