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mannyc
New Contributor

Re: Not receiving verification email/code

I am dealing with this right now. I do not get the one-time code and the tech support is closed. I have a user that is down and I cannot help . This is ridiculous! Time to find a new solution...

AshC
GoTo Manager

Re: Not receiving verification email/code

@mannyc   Sorry for the frustrations. 

Were you able to recieve the RBA communications thereafter? 

If the Emails are still failing, we can see if there's been a block placed on that address due to too many returns.


Ash is a member of the GoTo Community Care Team.

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atleast_2chars
New Contributor

Re: Not receiving verification email/code

Was there ever a solution found on this?  I am having that problem now a couple of years later.......

JonathanVital
New Contributor

Re: Not receiving verification email/code

Also having this problem in 2022. I have started my own thread which nobody in support has responded to. 

 

I am trying to sign in to pay for another year, can nobody help with this? 

 

I'll give it another day before I will have to go to another remote software provider.