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burningman1
New Contributor

logmein control panel stuck in windows taskbar

i cannot access the control panel at all.  it opens to the taskbar but will not open when clicked so I can set preferences etc.  i have uninstalled and reinstalled.  run as admin.  nothing helps.  thank you

4 REPLIES 4
AshC
GoTo Moderator

Re: logmein control panel stuck in windows taskbar

Hi @burningman1 

Can you tell us what operating system you've installed LogMeIn upon? 

Are you also a full admin user on this system? 

 


Ash is a member of the GoTo Community Care Team.

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burningman1
New Contributor

Re: logmein control panel stuck in windows taskbar

full admin.  windows 10.

CS_HelpDesk
GoTo Contributor

Re: logmein control panel stuck in windows taskbar

Where are you downloading the installer from? Is it from a Installer Package in Central? If so, it may have a Host Preference package attached to it.
It may be too far fetched, but could it be an Antivirus blocking the software?

burningman1
New Contributor

Re: logmein control panel stuck in windows taskbar

not antivirus.  downloaded from your website.  says it installs fine.  opens to taskbar but cannot open to view.  just sits locked in taskbar.  services say it is running.