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swathik7
New Member

prompt for permission from user when remoting

HI,

 

Is it possible to set it for certain devices / technicians that when they remote on to a device a prompt appears to the user asking them to accept the session, before the session can begin?

 

thanks

 

Gareth

1 REPLY 1
KateG
GoTo Moderator

Re: prompt for permission from user when remoting

Hi @swathik7 welcome to the GoTo Community. You should be able to do this using the feature described in this article. 


Kate is a member of the GoTo Community Care Team.

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