Forum Discussion

LockonCC's avatar
LockonCC
Active Contributor
4 years ago

Cached Credentials no longer work?

Slower and slower computer connections... then broken screen blanking, broken multi-monitor support and now broken credentials caching?  At first I thought it was my PC but now I am not able to used saved credentials on both computers I use on a regular basis - "Login failed. (1327)  Enter the Windows user name and password you use when physically sitting at the remote computer."

 

I'm getting so sick of LogMeIn... wish I had more time to explore other options... maybe it's time to just move on to ST.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hello LockonCC

    I am sorry for the recent connection trouble.

     

    If this just started happening, are you able to confirm the operating system versions and endpoint LMI software build installed?

  • N_Idaho's avatar
    N_Idaho
    Active Contributor
    10 months ago

    I have the same issue with only this PC out of 250 I have on my acct.

    • GlennD's avatar
      GlennD
      GoTo Manager
      10 months ago

      Hi N_Idaho, welcome to the community.

       

      Can you provide any more details? Could someone else have updated the credentials on the PC? 

       

      • N_Idaho's avatar
        N_Idaho
        Active Contributor
        10 months ago

        Lol.  No dude.  I've had LMI issues with this one certain PC from the start.  The check box is there for "remember the creds" but when I login the next time it's forgotten them.  Even if I close out the session and re-open it, it has forgotten them already.