Cached Credentials no longer work?
Slower and slower computer connections... then broken screen blanking, broken multi-monitor support and now broken credentials caching? At first I thought it was my PC but now I am not able to used ...
Forum Discussion
Hi N_Idaho, welcome to the community.
Can you provide any more details? Could someone else have updated the credentials on the PC?
Lol. No dude. I've had LMI issues with this one certain PC from the start. The check box is there for "remember the creds" but when I login the next time it's forgotten them. Even if I close out the session and re-open it, it has forgotten them already.
Hi N_Idaho,
The problem should be with the certificate of the host. It can be regenerated with this command from an admin command prompt:
"C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca -createscShould the issue still persist, please contact customer support, GlennD can help you with that.
To investigate the case we need debug level logs of the service (C:\ProgramData\LogMeIn\LogMeIn.log)Hi GaborO
Just to say that I've been having this problem in the last few days, and this tip worked for me. Thank you so much!
- That fixed it! Thank you very much!
tengo el mismo problema, pueden ayudarme? error 1327, no guarda credenciales. win 11 y desde app logmein de android. cada vez que inicio sesion tengo que introducir credenciales.
Okay, so 1 out of 250 computers is having this issue. Have you worked with our support team already? I can PM you a file to enable full debugging mode on this computer so that there are log files generated that can be reviewed.
I have not reached out to support. When I have in the past I have found then clueless \ worthless.
