prompt for permission from user when remoting

[swathik7]

HI,

Is it possible to set it for certain devices / technicians that when they remote on to a device a prompt appears to the user asking them to accept the session, before the session can begin?

thanks

Gareth

[KateG]

Hi @swathik7 welcome to the GoTo Community. You should be able to do this using the feature described in this article. 

[Othopel83]

Hello, @swathik7 

Thanks for creating this post i got same query, now @KateG  i can see your reply and i follow but no resolution done on my side please give me some more details so i can fix it.

Best regard,

Othopel83