cancel
Showing results for 
Search instead for 
Did you mean: 
swathik7
New Contributor

prompt for permission from user when remoting

HI,

 

Is it possible to set it for certain devices / technicians that when they remote on to a device a prompt appears to the user asking them to accept the session, before the session can begin?

 

thanks

 

Gareth

2 REPLIES 2
KateG
GoTo Moderator

Re: prompt for permission from user when remoting

Hi @swathik7 welcome to the GoTo Community. You should be able to do this using the feature described in this article. 


Kate is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!


Free new user and admin training
Othopel83
New Contributor

Re: prompt for permission from user when remoting

Hello, @swathik7 

 

Thanks for creating this post i got same query, now @KateG  i can see your reply and i follow but no resolution done on my side please give me some more details so i can fix it.

 

 

Best regard,

Othopel83