Forum Discussion

kkeco's avatar
kkeco
Active Contributor
3 years ago

Disable Raise hand in Admin Settings

GoTo webapp has the Raise Hand function, we need to turn that off permanently - how can this be done ? Problem is that when we appoint/change a new organiser the setting in the app will reset it se...
  • GlennD's avatar
    GlennD
    3 years ago

    Hi kkeco, welcome to the community.

     

    At this time there isn't a global admin setting to disable the Raise Hand feature across all organizer accounts. Each organizer would need to sign in and disable it under Manage Attendee Permissions and it will be remembered for future sessions. Are you finding the feature disruptive? 

     

     

KateG's avatar
KateG
GoTo Manager

kkeco I'm sorry for the inconvenience you've faced due to the settings being reset, and the hand-raising feature in particular. I will again pass this feedback on to the team.

 

I appreciate your time in our community and sharing your experience.  If you ever decide to come back or have further feedback, please don't hesitate to reach out to us.

KateG's avatar
KateG
GoTo Manager
10 months ago

This feature is now available in Settings, Session, Allow hand raising

 

  • kkeco's avatar
    kkeco
    Active Contributor
    10 months ago

    Sorry KateG, that has been there from the beginning, the problem with that is that it resets itself whenever a new participant connects to the meeting. The request was to have the option in the admin portal as a setting for the account.

     

    Kind regards

    Kenneth

     

     

    • KateG's avatar
      KateG
      GoTo Manager
      10 months ago

      My apologies,  I updated the subject to avoid confusion.