Forum Discussion

00sivan's avatar
00sivan
Active Contributor
3 years ago

Full screen isn't full screen

The previous GoToMeeting application showed the presenter's video full screen when selecting full screen.   The new GoTo application does not show full screen when selecting full screen. Instead, i...
  • GlennD's avatar
    GlennD
    2 years ago

    Hi,

     

    The Flexible layout is being made available now for beta testing. Once you enable it by clicking on the Beta option in your GoTo App toolbar, your attendees will be able to select it and break out the various GoTo App features into separate windows and move them around. This also allows them to view in fullscreen and move the controls to a separate monitor if they have one. 

     
     

     

UrmasJ's avatar
UrmasJ
New Contributor
This full screen in the fly out is not full screen. Telling a customer it is a full screen customer support is just lying. BTW organizers do not have even fly out button. This topic was raised two years ago and obviously ignored by vendor.
GoToMeeting product not suitable for my work any more and I have to look around if there is something else on the market.
GlennD's avatar
GlennD
GoTo Manager
2 months ago

Hi UrmasJ, welcome to the community.

 

Pop out mode (aka flexible layout), has been available for quite a while now and was available to Organizers first, it is an icon on the far right side of the toolbar area once you start a meeting. 

 

When Attendees enable pop-out mode the Organizer's shared screen is displayed in it's own window, which can be expanded to full screen. Depending on screen resolution differences between the Organizer's screen and each Attendee's screen, there may be some scaling to fit the shared screen but Attendees can zoom in or out to 100%. 

 

If you are experiencing issues with either of these features we will need more specific details so we can investigate further.

 

  • UrmasJ's avatar
    UrmasJ
    New Contributor
    2 months ago

    Hi Glenn
    Pop-up fly out window while maximized still leaves black frame and gives poor readability.  Please look at the screenshot
    https://app.screencast.com/kkmqIq99EMolL
    Although I can zoom to 100% (what it means btw? ) but now as you can see here on screenshot the sides of the presenters screen are missing. Still black bar on the top

    https://app.screencast.com/Gt4Qt7Cgom0w3

    Belive me it is not satisfactory substitude for the classic GoToMeeting. There are other shortcomings like huge and bulky button bar that consumes too much space, now sound on incoming message,  ergonmity issues like screenshot Sa As window which if unnoticed stays under everything and halts the control, etc.

    We do CAD/CAM software trainings and every square mm of monitor is crucial. Readability and clearness are crucial. New solution can be acceptable for general ppt presentations but not for our application. 

     

    Can you please answer what was the main reason to replace an excellent and mature product with a poor one? Is there a chance I could get back the classic GoToMeetign?