We have a use case to be able to add contacts globally into our account. From the my.jive.com/pbx portal it's limited on what fields can be added to the contact records from an admin perspective. it's limited to: first name, last name, company name, phone number, and email.
The contact section on the goto desktop app has a section for "Notes" and "Title/Role" though that cannot be uploaded from the admin portal (support confirmed).
