Delete a Contact Center skill

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Delete a Contact Center skill

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Delete a Contact Center skill

We need to be able to delete skills from Contact Center. Apparently this isn't even something GoTo engineers can accomplish on the backend. What happens if we create a new skill, and mistype it? What about test skills that are only used once? Some skills may be created on the fly to handle certain scenarios, then never used again. Please add support for this feature to your development cycle.

1 Comment
KateG
GoTo Moderator
Status changed to: Reviewed by moderator