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tmikeyh's avatar
tmikeyh
Active Contributor
2 years ago
Status:
New

Cancel Request for Admin Mode

Currently, if you "accidentally" press the Request Admin mode button but the end user is logged in as a standard user who does not have admin rights, the connection repeatedly disconnects/connects in a loop with no way to stop it on the agent's side.  Can there be a cancel admin request button?  When it's looping between connect/disconnect the End Session isn't showing on the agents side either.    

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