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Hello, I would like to see better reporting functions with GTR. For SOX audits I need to utilize the HD reports to pull specific reports based on HD Tech, Category, Requestor, etc. with some abili...
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Hi,
For more detailed information on the tickets, I suggest exporting the data into CSV, where there is much more information to be found.
You can also specify exact date ranges from-to specific dates in the chooser and choose any period in time you wish.