The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Would like a way to be able to keep a view in Helpdesk. Would be a nice feature to be able to come out of editing a ticket and not have to switch back to 100 per page and sort by "Assigned To" ever ...
Hi!
Thank you for sharing this with us. The pagination and the filter settings should be retained when returning to the ticket list view.
We have reproduced the issue that the pagination setting is not remembered, but the filtering (e.g. Assigned to) is retained.
If you have the time, I will reach out to you to investigate the case.