Mine and unassigned filter

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Mine and unassigned filter

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Mine and unassigned filter

The filter should have mine and unassigned, because whenever I need to see my and the new unassigned tickets the only chance is not to have a filter, but like this I see all my colleagues tickets.

if I want to see mine I can't see the new ones anymore, because it is filtered to my name only.


This is a must on a ticketing system.

1 Comment
GoTo Contributor
Status changed to: Accepted

Hi @VitorCosta,


Thank you for sharing your feedback.


I want to inform you that the ability to filter for tickets based on assignment status is planned to be released in early July.