Session Sharing with another Tech

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Session Sharing with another Tech

Session Sharing with another Tech

We migrated from GoToAssit to GoToResolve for its extended capabilities, like Remote Execution, terminal access and File Management. Those have been great. What is missing, is the ability to invite another Tech into a session. This can only be done if not using the unattended version of the client. If the session is created with "Instant Remote Support" option. A support key is then generated and can be shared. 

 We would like the ability to share remote support sessions that are started from Devices>Start Remote Control. 

1 Comment
GoTo Contributor

Hello There,


Thanks for the input, it helps us prioritizing our tasks ahead.

Multiagent collaboration for unattended session is on our roadmap, will be shipped late Q2-early Q3.


All the best,