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Hi there,
Is it possible to change the default email for helpdesk tickets. I am using helpdesk@company.gotoresolve.com but would like to change the email address to work automatically with our...
This would be a great feature.
We have a dedicated support address for our clients on our Gmail Workspace domain. This currently redirects to our Freshdesk account .
The other issue I can see is that we can't modify the requested by field to add a client email address, again a feature that we would love to see implemented.
Mathew