The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Hi there,
Is it possible to change the default email for helpdesk tickets. I am using helpdesk@company.gotoresolve.com but would like to change the email address to work automatically with our...
Hi NoosaHoff,
We have the e-mail on our roadmap for this year for early Q2 at the moment.
We are also working on a feature to add new end-users from the ticket editor in the requested by field, which is planned for Q1.