inability to see the client's cursor . you should see both your and the clients

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inability to see the client's cursor . you should see both your and the clients

inability to see the client's cursor . you should see both your and the clients

During the remote session, you need to be able to see your cursor and the remote session cursor.  There are times when the cursors are different.  For example, if you are use editing a crystal report the cursor on the client side will change to different symbols .  With GotoResolve you are unable to see these changes.  this makes for a very difficult remote session.  GotoAssist has this ability and  GotoResolve should too. 

Also if you have any latency you can see that you are not in the right spot.

2 Comments
GoTo_Robi
GoTo Contributor
Status changed to: Investigating
 
GoTo_Robi
GoTo Contributor
Status changed to: Accepted

Hi @jimwoodhead,

Thanks for the feedback. The ability to see the remote mouse is on the short-term roadmap, so we will deploy it as soon as possible.

Thanks,

Br,

Robi