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Forum Discussion
kenklabeltraxx
3 years agoActive Contributor
Can't type characters requiring the shift key on some remote sessions
I am using GTR Desktop Console 1.61.95 on Mac 12.6.3. When I connect to some unattended machines, different Windows OS's, 10, 11, 2012r2, 2016, 2019, 2022 - I can't type uppercase or special characte...
DustyD
3 years agoActive Contributor
Sry for late reply, was travelling today. No, I only see the highlighted Ctrl Shift, etc boxes when using the left Shift key. The right one gets no response. Same behaviour in Notepad.
KindaFunny
2 years agoNew Member
Was there a solution to this? Why is there an onscreen keyboard? Why does it override the keystrokes, and why the hell would it be on by default.
Do threads usually end in no solution? Not a good start to this new contract. Maybe we should look into a different vendor.
- DustyD2 years agoActive Contributor
I'm not 100% sure if there was a published solution.
My issue went away after remapping the Right Shift key to function as the Left.
Still annoying me to no end is the apparent reversal of the CAPS and NumLock keys between the tech and client devices.