GoTo Resolve Mobile Agent, Crashing while trying to remote Pixel Fold

[bhartwell13]

So I have just switched my phone from a Galaxy S21 Ultra to a Google Pixel Fold. I wanted more screen realestate for while I am working around town and not wanting to pull my laptop out if I do not want to. I downloaded the GoTo Resolve Agent to this phone like I did on my S21, I logged into the app and attempted to remote into my desktop to test it. On the front smaller screen the remote worked for a bit but it was tiny cause its a smaller screen. If I do this with the phone opened to the tablet size screen I can log in, I can go anywhere else in the app, but if I initiate a remote control the app crashes back to home screen leaving the desktop with a running session so I cannot even attempt to remote into the computer again until I clear it from my desktop. 

I have uninstalled and reinstalled the app, I have cleared data from the app, I have even tried running the app in the 3 different screen sizes that the phone provides but it crashes every time I initiate a remote session from the inside screen of my phone. For reference the screen sizes are, Default (provided by app), full screen, and half screen. I do not know why the front screen started crashing but I have changed everything to default and it is still not back to working. 

I was able to do this all the time on my S21 on the same machines so I am at a loss and would love some insight from others

[paulpianta]

We're looking into this issue and hope to be able to support all foldable devices soon. I think your use case is a perfect fit for a foldable phone so it's important for us to make sure that it works on both the single outer screen as well as the foldable internal screen. 

[KateG · Accepted solution]

@bhartwell13  We fixed an issue on Google Pixels phones that should solve this issue.  Let us know if you are still experiencing issues. Thanks for your patience and report. 

[bhartwell13]

Yes it does appear to be working now thank you so much!