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bill_AZ
Active Contributor

GoToMyPC agent alongside GoToResolve agent?

We're looking at implementing GoToMyPC Pro for users to remotely access their desktops from home. We currently use GoToResolve for support purposes so I'm concerned that having 2 agents installed concurrently might cause an issue. 

 

The users don't need the functionality of GoToResolve, just remote access similar to what the GTR agent has for remote access.

 

Has anyone tried this or have any input?  Thanks in advance! 

 

Bill

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Accepted Solutions
GlennD
GoTo Manager

Re: GoToMyPC agent alongside GoToResolve agent?

Hi @bill_AZ,

 

I can personally assure you that there are no issues with having both GoToMyPC and GoTo Resolve unattended installed on the same computer. I have both installed as well as a couple of others.

 

Glenn is a member of the GoTo Community Care Team.

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1 REPLY 1
GlennD
GoTo Manager

Re: GoToMyPC agent alongside GoToResolve agent?

Hi @bill_AZ,

 

I can personally assure you that there are no issues with having both GoToMyPC and GoTo Resolve unattended installed on the same computer. I have both installed as well as a couple of others.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training