Forum Discussion

sdiaz's avatar
sdiaz
Active Contributor
4 years ago

GotoResolve attachment files in tickets

I have been checking the tickets feature but I am not able to see the possibility of uploading attachments.

 

Where is this option? If is not, will it be in the future?

 

Thank you in advance,

 

Sergio.

5 Replies

  • GyulaMucsi's avatar
    GyulaMucsi
    GoTo Contributor
    4 years ago

    Hi alexthompson,

     

    We will be releasing the ability to attach files to tickets in the next 2-3 weeks.

  • alexthompson's avatar
    alexthompson
    New Member
    4 years ago

    Just wanted to follow up on this - it's July now and I still don't see the ability to include attachments in a ticket. Any progress on this one? Thanks

  • sdiaz's avatar
    sdiaz
    Active Contributor
    4 years ago

    I am sorry, I don't find that option.

     

    Thank you.

     

    Sergio.

  • GlennD's avatar
    GlennD
    GoTo Manager
    4 years ago

    Hi sdiaz,

     

    I am checking with the team to see if this is on the roadmap for GoTo Resolve already. I'll get back to you once I have an answer.