How do you delete a recorded cloud session from Go...

HITECH1 · ‎05-05-2023

How do you delete your stored Cloud recordings from GoTo Resolve? It seems there's no options

GlennD · ‎05-08-2023

Hi @HITECH1, welcome to the community.

At this time recordings can only be deleted using an API call.

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training

BryceJune · ‎05-20-2023

Hi Hitech,

Hope so you're doing well, GoTo Resolve does not offer a direct option to delete stored cloud recordings. However, you can reach out to GoTo Resolve support or customer service to request assistance with deleting specific cloud recordings from your account. They should be able to guide you through the necessary steps or handle the deletion process on your behalf.

Hope so this will help you!

Regards,

Bryce June

How do you delete a recorded cloud session from GoTo resolve

Re: How do you delete a recorded cloud session from GoTo resolve

Re: How do you delete a recorded cloud session from GoTo resolve