Forum Discussion

jaggrey's avatar
jaggrey
Active Contributor
3 years ago

Re: Can't type characters requiring the shift key on some remote sessions

I'm having the random issue where when typing in a password at an elevated prompt, characters where I need to hit the Shift key are not inputted.  I've only seen this behavior when typing in my admin password on a user's machine that does not have admin access.  I have not tested inputting the characters in general when not at a prompt.

3 Replies

  • 550c's avatar
    550c
    Active Contributor
    3 years ago

    I have the same issue

  • jaggrey's avatar
    jaggrey
    Active Contributor
    3 years ago

    Hey KateG!  These are all Windows 10 or Windows 11 machines.

  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago

    Hi jaggrey welcome to the GoTo Community. I'd like to try and replicate your experience. Can you let me know the OS you are using?