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Forum Discussion
Resolve - Unable to delete group
Hi, I created a device group but now I'm unable to delete it and get a "Failed to empty group" message.
The group did have devices in it at one point but is definitely empty now. I've tried adding a device with the intention to remove it and try deleting again but I'm unable to add to the group.
3 Replies
It is possible to escalate this to technical support?
Hi KateG ,
I've tried again and still get the 'Failed to empty group' message, shown below.
The only thing I can think of that may have caused this issue was that I originally tried to delete the group with the devices still in there. Maybe this has caused the bug?
Just to add, I have been able to create a new empty group and delete it fine.
Hi CaptainRizla Welcome to the GoTo Community.
I'm not able to replicate this currently, can you confirm the following steps:- GoTo Manage Groups at the top
- Click delete and enter the signature key.
- Is nothing happening?
