Forum Discussion

tophneal's avatar
tophneal
Active Contributor
7 months ago

Unattended agent not correctly reinstalling

I learned today one of our Windows devices was mistakenly removed from the GoToResolve console. Upon sending the user a link for a remote session and joining it, I tried several times to uninstall th...
  • GlennD's avatar
    GlennD
    3 months ago

    If you have already removed Unattended Access and rebooted the device, but receive the following error when you try to reinstall, please use this clean-up script.

     

     

     

     

renil's avatar
renil
New Contributor
hi glenn, i didnt receive any emails in my inbox. can you send it to me pls?
sromeiser's avatar
sromeiser
New Contributor
5 months ago

I am also having this issue with multiple devices.  Can you please send me the script as well? 

  • GlennD's avatar
    GlennD
    GoTo Manager
    5 months ago

    sromeiser Link sent.

     

  • Chris75's avatar
    Chris75
    Visitor
    5 months ago

    Hello,

    I have the same problem. Can I also get the script please?

     

    Thank You!

  • GlennD's avatar
    GlennD
    GoTo Manager
    5 months ago

    Chris75 Sent.