Hello there,
After a few weeks of back and forth communications, we got no where! They kept pushing me to either mass deploying using jamf or manually installing the file! I am not willing to shell out thousands of pounds switching to another mdm/mam for goto. I gave feedback on on the lack of documentation on the matter. Teams screensharing does the job just as well if Im honest.
Sorry for the late reply.
We try to reproduce the case in-house. We are using JAMF for Macs, but we are going to set up Intune Mac PKG setup as soon as possible.
As I understood, you had different errors/symptoms.
If you can send me all details in a private message, that would help a lot to investigate the issue. I might also need logs from the remote Mac where you install it to see the reason of the failure.
As soon as we find the root cause we will update the support article too.
Thanks for your cooperation and patience.
Br,
Robi
