Accidentally deleted super admin account

[KingJason]

Hi

I was trying to remove the super admin from a device group and managed to delete him even though I am only an admin,  seems crazy a fool like me can have permission to do that.

How do I restore him as super admin?  my admin account doesn't let me set roles as far as I can see.

He was the only super admin.

thanks for any advice.  🙂

[AshC]

Hi @KingJason  

Were you using the V4 or V5 version of GoToAssist there? 

[KingJason]

Hi @AshC 

We are using V5 thanks

Jason

[KingJason]

All sorted now.  wooo

[AshC]

@KingJason  I'm afraid there may not be any easy way to reverse the process, so the Administrator will have to be set up again with the right permissions.  Give us a call if you're experiencing any trouble. 

[KingJason · Accepted solution]

This was sorted by calling support 🙂