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New Contributor

GTA Rescue Ignoring device group security

Now within GTA Rescue, if a user selects "All Devices" they can see all unattecded devices even if they do not have access to the device group they reside in. MAJOR security problem.  Also, there is no way to restrict the use of "All Devices" so now users have access to machines they should not be able to access.

New Contributor

Re: GTA Rescue Ignoring device group security

Nothing has changed from normal GoToAssist in the setup and it worked perfectly previous to the switch.
GoTo Manager

Re: GTA Rescue Ignoring device group security

Hi @james_m


The team has been made aware of the issue and are looking into it. Sorry for the frustration.

(edited as the first reply was incorrect)



Glenn is a member of the GoTo Community Care Team.

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