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RBlanco
Active Contributor

GoToAssist Remote Support iOS app version 2.1.2 Build 802

GoToAssist Remote Support iOS app version 2.1.2 Build 802 does not show the unattended devices.  All of the devices are up to date with the agent GoToAssist Unattended version 5.2.1.

 

Is there another iOS app that supports version 5?

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
Retired GoTo Contributor

Re: GoToAssist Remote Support iOS app version 2.1.2 Build 802

@RBlanco  I'm afraid v5 does not offer an iOS app currently, though in the near future you will be able to use the v4 iOS app to connect to v5 Unattended machines.


Ash is a member of the LastPass Community Care Team.

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3 REPLIES 3
AshC
Retired GoTo Contributor

Re: GoToAssist Remote Support iOS app version 2.1.2 Build 802

@RBlanco  I'm afraid v5 does not offer an iOS app currently, though in the near future you will be able to use the v4 iOS app to connect to v5 Unattended machines.


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
RBlanco
Active Contributor

Re: GoToAssist Remote Support iOS app version 2.1.2 Build 802

Any update on this request?  So far, I can't see the V5 devices with the current iPhone app.

AshC
Retired GoTo Contributor

Re: GoToAssist Remote Support iOS app version 2.1.2 Build 802

@RBlanco  I'm sorry I don't have anything I can share right now.  As soon as we hear more, we will update the Community. 


Ash is a member of the LastPass Community Care Team.

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