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Callandra Dendi
New Contributor

GoToAssist Won't Open

I am trying to run GoToAssist. I have the app downloaded but when I try to open it it starts to launch and automatically shuts down. Can anyone assist? I am on a MacBook Air, running Sierra 10.12.6
1 REPLY 1
AshC
LogMeIn Contributor

Re: GoToAssist Won't Open

Hi Calandra,
Sorry to hear about the trouble there.

Are you trying to run the Remote Support Expert side, or are you connecting as a Client?
Have you attempted to reboot and reinstall through an alternate web browser?