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daniel mcguire
New Contributor

How many un- attended machines am i allowed to have with 9 seats\Technicians

We currently have 9 seats\technicians on our contract and i was wondering how many go to assist Un attended machines am i allowed to install the un-attended client on.

We currently have 1200 un attended computers in the list when using the Go to assist expert client and i was wondering if we have a limit?
6 REPLIES 6
AshC
LogMeIn Contributor

Re: How many un- attended machines am i allowed to have with 9 seats\Technicians

Hi Daniel,
Unless you have a type of legacy subscription (older generation), the standard offering is 100 Unattended per User on your plan.

daniel mcguire
New Contributor

Re: How many un- attended machines am i allowed to have with 9 seats\Technicians

Is there anyway you can tell me an exact amount? What will happen if i exceed the amount?
AshC
LogMeIn Contributor

Re: How many un- attended machines am i allowed to have with 9 seats\Technicians

If you signed up in the last 24 months, you will likely have this maximum capacity of 100 per User.


daniel mcguire
New Contributor

Re: How many un- attended machines am i allowed to have with 9 seats\Technicians

We have had our contract for over 24 months. How many would we have ??
daniel mcguire
New Contributor

Re: How many un- attended machines am i allowed to have with 9 seats\Technicians

I need an exact number. Let me know if there is any info you need that will help you give me an exact number ??
AshC
LogMeIn Contributor

Re: How many un- attended machines am i allowed to have with 9 seats\Technicians

Hey Daniel,
You would definitely have unlimited if you started that long ago and kept the subscription current.  This would apply to all the users on your account.