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John Vlahos
New Contributor

Link Timeout

Hi I'm wondering what the timeout is on remote control links emailed to our clients? Is this configurable?

 

Thanks,

jv

1 REPLY 1
AshC
GoTo Moderator

Re: Link Timeout

Hi John,

GoToAssist remote client invitations varies depending upon the interface version in use:

 

  • The timeout for V4 is 4 hours.
  • The timeout for V5 is 10 minutes.

Ash is a member of the GoTo Community Care Team.

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