Forum Discussion

smarin820's avatar
smarin820
Active Contributor
6 years ago

Re: MacOS Mojave Privacy Setting Causes Chicken or Egg Dilemma

I recently had to connect to a Mac which is using MacOS Catalina. I can connect to it and see everything but I cannot control the Mouse or Keyboard. I have tried from app as well as RescueAssist. Anyone else have this problem?

2 Replies

  • canorton3's avatar
    canorton3
    New Member
    6 years ago

    Has anyone been able to solve this? I have the same issue with Logmein using client version  4.1.7394 (PlugIn: 1.0.2424) on a MacBook Pro running 10.15.3 attempting to connect to an iMacPro running 10.15.3. I cannot get mouse or keyboard input to function on the host computer. 

  • smarin820's avatar
    smarin820
    Active Contributor
    6 years ago

    Update: I cannot connect to the client (unattended) at all unless the user accepts, then it will just allow me to view only. This is for both the MacOS Expert Client and with RescueAssist.