cancel
Showing results for 
Search instead for 
Did you mean: 
Ian11
New Member

Categories - is there a way to change the order they are shown in

Categories - is there a way to change the order they are shown in, they are currently alphabetical. i would prefer for them to be by most common issues as i have trouble with end user posting everything to Anti Virus.

many Thanks
Ian
2 REPLIES 2
Mary Forbes1
New Member

Re: Categories - is there a way to change the order they are shown in

What if you put a number in front of the category name?  1 - Password Issue  2 - Data request  3 - .  I have a custom field set up that way with project status categories.  Put the most common ones at the top.
Ian11
New Member

Re: Categories - is there a way to change the order they are shown in

Many Thanks i had thought of that, i didn't know if there was official way of doing it that would be neater. 

Thanks for your help...!