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Forum Discussion
Joshua Davidson
8 years agoActive Contributor
No conversations with Service Desk yet ?!
Okay, what gives? Why is there a floaty button on the bottom right of service desk now?
I'm obviously already a customer, so I don't need to connect to a sales person
If I need tech support, this is not my preferred method
Lastly it doesn't even give me a way to submit a question?!
Also it blocks how much time I am entering into my tickets and in general aggravates me and gets in the way.
How to turn it off please?
Thanks very much
3 Replies
- Joshua Davidson8 years agoActive Contributor
I commend you Glenn, it can't be an easy job defending all these weird, senseless unproductive changes trying to cache in on trendy design and features to lure in new customers.
- Joshua Davidson8 years agoActive Contributor
So it's just a bubble that's in the way, that doesn't contain any information, but partially blocks my time entry, my new incident links, and my dashboard reports.
Okay, got it, yea.. that makes a lot of sense... soooo where in the announcement are the instructions for removing it again?
- GlennD8 years agoGoTo Manager
Sorry for any confusion. This is something new that we have been working on, we will be sharing more information about it soon.