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Forum Discussion

Chris Berg's avatar
Chris Berg
New Member
9 years ago

Really need a mobile App for Android. This is keeping me from making a decision to buy.

Android App for Service Desk
idea

5 Replies

  • Kevin Ruschman's avatar
    Kevin Ruschman
    Active Contributor
    8 years ago

    Glad to see that LogMeIn is so invested in our feature requests.

  • Jared3's avatar
    Jared3
    Active Contributor
    9 years ago
    I am truly not trying to be rude, but beyond the depths of perception of most apple fanboys, the other half of all smart devices are powered by android.
  • JVH's avatar
    JVH
    Active Contributor
    9 years ago
    this is very true.  we are rarely at our desk either.  when I'm on the road I would like easy access to my tickets but find when I try to log into gotoassist.com on my tablet - quite often (not always) I'm directed to a mobile site and the login link is not available.   service desk is not available through any of the gotoassist apps available in the stores.
  • Kevin Ruschman's avatar
    Kevin Ruschman
    Active Contributor
    9 years ago
    Most IT people are very rarely ever at their desk. The ability to interact or view incidents while on the move is a feature this product is severely missing.
  • SaschaZ's avatar
    SaschaZ
    Retired GoTo Contributor
    9 years ago
    Hi Chris,
    I'm curious to know in which scenarios a mobile app is useful to you. Do you work out in the field and don't have access to a laptop and/or are you just not often at your desk?

    Thanks for the help!