Send an incident for approval

sarah31 · ‎10-11-2017

Is it possible to send an incident that is created by a customer for approval (needs his manager's approval)?

Thanks

GlennD · ‎10-11-2017

Hi Sarah,

The admin can edit submissions but there is not an option to approve them before submission.

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!

Send an incident for approval

Re: Send an incident for approval