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sarah31
New Contributor

Send an incident for approval

Is it possible to send an incident that is created by a customer for approval (needs his manager's approval)?

Thanks
‎10-11-2017 08:50 PM
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GlennD
LogMeIn Manager
LogMeIn Manager

Re: Send an incident for approval

Hi Sarah,

The admin can edit submissions but there is not an option to approve them before submission.

Glenn is a member of the LogMeIn Community Care Team.

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‎10-11-2017 10:35 PM
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