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New Contributor

Trouble connecting to a MAC

Hi there,

 

I can connect to my MAC OS Catalina but can't do anything else

The mouse responds but that's it. Any suggestions?

1 REPLY 1
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LogMeIn Contributor

Re: Trouble connecting to a MAC

Hi Leanne,

If you are using RemoteSupport to connect with Catalina, please see the solution around this Community discussion:  https://community.logmein.com/t5/GoToAssist-Remote-Support/GoToAssist-Mac-10-15-Catalina-support/m-p...