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categories in customer portal
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Ian11
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categories in customer portal
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Is there a way to display categories in customer portal? Great that technician can sub categories issues but would be handy for customers to do so.
07-05-2016
02:02 PM
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Bcshay
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Re: categories in customer portal
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Incident Categories are only visible to Users not Customers. A way around this is to use Incident Custom Fields. You can make this Customer Facing.
07-05-2016
06:48 PM
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