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Forum Discussion

WFI's avatar
WFI
Active Contributor
3 years ago

No Email for new account

Hello, We had a member who had an old email, we changed it, then she was logged out and couldn't login. So, I deleted her account, and re-created her account with the new login; however, shes not ...
WFI's avatar
WFI
Active Contributor
3 years ago
PS, it's been 15 mins, and its not in SPAM.
KateG's avatar
KateG
GoTo Manager
3 years ago

Hi WFI thanks for stopping by the Community. 


Your best bet would be to contact customer support who can review the email and see what is happening.