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Using the dial pad during a call

When using the GoToApp within chrome I am not seeing a way to enter responses during a call. When you call an automated service and it requests you to hit 1 for english I am unable to pull up the dial pad to enter a response.

GoTo Moderator

Re: Using the dial pad during a call

Hi @RDChambers Welcome to the GoTo Community. There’s a keypad icon/button next to the hold button. Once clicked, a dial pad appears. If you don't see it, and the screen is minimized, it's possible the screen may be hiding the call controls right panel. In this case, you should expand the window horizontally to display the right panel. 

Kate is a member of the GoTo Community Care Team.

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